BN360 Skills for Success: Communication & Conflict Resolution
Conflicts often arise when communications are misaligned or fail between parties. Identification of communication styles and the various types of conflict that may result is essential to a positive culture. Unresolved conflict can be as detrimental to the workplace as a virus is to a computer.
With the help of Dr. Jim Mills of Niagara University, we’ll be talking about:
- What is conflict?
- Five styles of dealing with conflict
- Recognizing and overcoming conflict
Join us for connecting, communication, conflict resolution and complimentary refreshments!
Tuesday, January 29, 2019 | 5:30pm – 7:30pm
Buffalo Niagara Partnership | 257 West Genesee St. | Buffalo, NY 14202
Free for BN360 Members: Use Promo Code BN360NiagaraU
Not a member? Get your membership today, which includes 18+ events.
Speaker Bio:
Dr. Jim Mills is a Faculty Fellow in the Professional Studies Department at Niagara University where he leads the Educational Leadership Programs for aspiring school principals and superintendents and the accreditation process for the College of Education. He has over thirty-five years of school leadership including eighteen as a school superintendent. He is a Past President of the New York State Council of School Superintendents and former Chair of their Distinguished Service Committee.
Dr. Mills is a recognized expert in collective bargaining having negotiated over 125 contacts during his career. He currently serves as an Advocate Agent for School Superintendent Employment Agreements and Termination Agreements. Dr. Mills is a frequent speaker and workshop presenter on the art and science of negotiations with emphasis on an integrated problem-solving approach utilizing multiple dimensions emotional intelligence.